Important Update COVID-19

There is local transmission of Coronavirus Disease 2019 (COVID-19) in the community.   COVID-19 primarily causes respiratory illness in humans, and while all types of respiratory viruses can cause sickness in the elderly, COVID-19 is a particularly contagious infection that can cause severe illness and death for vulnerable people.

COVID-19 Pandemic

COVID-19 has caused outbreaks of illness in the Australian community, and local transmission has occurred in some communities. Residential care facilities are particularly susceptible to COVID-19 outbreaks. Even when facilities actively try to prevent outbreaks occurring, many external contacts may lead to residents or staff contracting the COVID-19 and outbreaks in residential care facilities.

Families play an important role in protecting their relatives from community viruses. Practical steps you can take to prevent COVID-19 from entering residential care facilities are outlined below.

Avoid spreading illnesses

Washing your hands well with liquid soap and water or alcohol-based hand rub before and after visiting and after coughing or sneezing will help reduce the spread of disease. Cover your mouth with a tissue or your elbow (not your bare hand) when coughing or sneezing and dispose of used tissues immediately and wash your hands. Instructions on suitable hand washing techniques are attached.

Follow any restrictions Mackellar Care has put in place

Mackellar Care will post signs at entrances and within their facility to inform you if an outbreak is occurring so look out for these warning signs when entering.

It is important to follow the infection control guidelines as directed by the Mackellar Care staff. This may include wearing a disposable face mask and/or other protective equipment (gloves, gowns) as instructed. Certain group activities may be postponed during an outbreak.

Stay away if you’re unwell

If you have recently been unwell, been in contact with someone who is unwell or you have symptoms of respiratory illness (e.g. fever, cough, shortness of breath, sore throat, muscle and joint pain, or tiredness/exhaustion) please do not visit the facility until your symptoms have resolved. If you have been in contact with a confirmed case of COVID-19 you must stay away until you are released from self-isolation, this will usually be a minimum of 14 days.

Limit your visit

We ask that you only visit the person you have come to see and keep children away if they or your family member is unwell. Avoid spending time in communal areas of the facility if possible, to reduce the risk of spreading infection.

Thank you for your assistance in adhering to these steps. These measures will greatly assist Mackellar Care and protect the health of your relatives and our staff in the event of a COVID-19 outbreak.

Should you require further information regarding COVID-19, please refer to the Commonwealth Department of Health website:

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